Privacy policy.
On This Page
Last updated: 2 November 2026
Who We Are
PRIMUS AURA is a menswear brand based at Bank Town, Savar, Dhaka, Bangladesh. Our website is primusaura.com. In this policy, “we”, “us” and “our” refer to PRIMUS AURA.
Information We Collect
Information you give us
- Your name, phone number, delivery address, district and, if you choose, your email address when you place an order
- Account details if you create an account, such as your email and password
- Messages you send us through our contact or quote forms, WhatsApp, phone or email
- Company details you share when requesting a corporate quote
Information collected automatically
- Technical details such as your IP address, browser type and device
- Pages you visit and how you use our website, collected through cookies and similar technologies
How We Use Your Information
- To process, confirm, deliver and support your orders
- To contact you about your order, delivery, exchange or enquiry
- To prepare quotes for corporate orders
- To manage your account if you have one
- To improve our website, products and service
- To prevent fraud and keep our website secure
- To meet our legal obligations
We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.
Sharing Your Information
We never sell your personal information. We only share it when needed to serve you, with:
- Delivery and courier partners, so they can deliver your order
- Payment providers, when you pay through them
- Service providers who help us run our website, such as hosting and email services
- Authorities, when the law requires it
Cookies
Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the website, such as the cart and checkout, may not work properly without them.
How Long We Keep Your Information
We keep order information for as long as needed to provide our service and to meet accounting, tax and legal requirements. Messages and enquiries are kept only as long as needed to respond and follow up.
Keeping Your Information Safe
Our website uses a secure SSL connection, and we take reasonable steps to protect your information from loss, misuse or unauthorised access. No method of transmission over the internet is completely secure, but we work hard to protect your data.
Your Choices and Rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. If you have an account, you can update your details at any time in My Account. To make a request, contact us using the details below.
Children
Our website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has given us their information, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact Us
For any privacy question or request, contact us at primusaura@gmail.com, call or WhatsApp 01603238954, or write to us at Bank Town, Savar, Dhaka, Bangladesh.